Refund & Return Policy
Instant Return Policy
Valid reasons to return an item-
1. Delivered product is damaged (Physically destroyed or broken) / defective (e.g. unable to switch on)
2. Delivered product is incomplete (has missing items and/or accessories)
3. Delivered product is incorrect (wrong product/size/colour, fake item, or expired)
4. Delivered product is does not match product description or picture (product not as advertised)
Note: Change of mind is not applicable for return and exchange.
3 days Exchange Policy-
1. Delivered product does not fit. (size is unsuitable)
Raised a exchange request on vintof website than order any vintof products which is same price or above. place your exchange order number. And follow the step by step.
Note:- Change of mind is not applicable for return and exchange.
If the item received is damaged, defective, incorrect, or incomplete, a exchange will be issued based on vintof assessment. Items must be unworn, unwashed, and unaltered with their tags intact. Any items found used will be rejected and returned back to customers.
None exchangeable products list
1. Any kind of electric product and Tech product.
2. All custom-made items.
(If products have guaranty and warranty contact with products seller or vintof hotline number)